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The instructions should work in recent versions of Outlook but won’t work in Outlook 20 when emails are assigned to an address book entry. These changes are being made so that Outlook doesn’t send or convert messages to Rich Text. Here you can select HTML or Plain text as per the instructions above. From there, instead of Message Format you will need to find Mail Format. Click OK when you’re done with your changes in order to save your settings.įor Outlook 2003 or 2007, you will need to click on Tools to get to the Options menu. Click on the drop-down menu and make sure that it set to Convert to HTML format. Scroll down until you find When sending messages in Rich Text format to Internet recipients.
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You can avoid this by using HTML or Plain Text when composing emails. This file is then attached to the email that you are sending. Microsoft Outlook is a widely used email client that will often take emails that were created or formatted using Rich Text and then automatically store the formatting data into a file named winmail.dat.
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